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Siobhan Kelly

Managing Director – Ireland, Aon’s Assessment Solutions

The world of work is changing – and changing fast. Employers need to recognise the importance of investing in a skilled and flexible workforce, creating opportunities for employees to develop and grow.


The skills needed for future business success are not necessarily the same as those required right now. Ireland’s National Skills Strategy 2025 recognises the importance of skills as organisations seek to develop a future-focused workforce.

The skills needed for future business success are not necessarily the same as those required right now.

It requires a rethink of what it means to be skilled. This means moving from specific skills for a specific job towards the agility to extend current skills for future roles. It’s also a shift from focusing on academic achievement to identifying future potential.

We have the opportunity to build a more diverse workforce — to attract and hire individuals who may not have the experience yet possess the capability for job success.

Building a focused workforce

As an employer, consider the following actions to help build a more future-focused workforce:

  • Hire for potential and behaviour — not academic qualification. Use assessments to identify candidates with a growth mindset, defined as those who seek out new skills, embrace opportunities and are curious about change. Then assess for these behaviours that lead to success rather than mandating academic achievement.
  • Remove bias and screen applicants fairly. Interviewer bias is well-known, but hard to eliminate. Introduce candidate-recorded video responses to relevant interview questions and score them using AI. Use assessments that are proven to be bias-free.
  • Build reskilling and upskilling into your talent strategy. Developing future skills needed in the workplace is critical for closing the future skills gap, which can’t be closed by simply hiring new talent. Talent mobility is also crucial to retain talent. Use tools such as Aon’s Pathfinder to help talent to plan their careers.

Embracing change

As an employee or jobseeker, it is important to take into consideration the following actions when making your next career move:

  • Understand how your skills apply to different roles. Assessments help you understand your current skills and how these apply to other roles you have yet to consider. For example, Vodafone’s Digital Careers test, developed by Aon, helps to discover jobs and courses that are tailored to you.
  • Be curious and agile. Embrace change, be flexible and open-minded.
  • Be prepared to upskill and reskill throughout your career. Fewer careers now follow a linear path upwards. Seize opportunities to learn new skills that will help you move into new roles. There have never been more free online resources available to help you learn.

Aon’s human capital business has a mix of talent assessment, rewards and performance specialists working with leaders to help them make better workforce decisions. We are not only in Ireland; our team spans more than 30 countries with 2,000 colleagues. Contact us to find out more [email protected].

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